Case study

Kerastase Experience Pop-Up

Driving awareness of the Gloss Absolu collection with an in-store consultation experience.
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The Challenge

Enhance awareness of the Gloss Absolu collection and drive brand awareness across the whole Kerastase range.

The Strategy

Creating a personalised experience helps engage shoppers who seek remedies for their hair needs that match their specific requirements. We’d focus on this in our in-store experience, targeting Gen Z.

The Activation

From a bespoke experience in-store, haircare experts offered one-to-one consultations to determine specific hair needs before recommending certain products from the Kerastase range to match their hair.

They showcased the product benefits, snapped photos with a retro camera and encouraged customers to play a Plinko game to win mini samples or stickers.

4,329
customers engaged
75.8
% of customers engaged were target audience
49.7
% expressed intent to purchase

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